When will my order arrive? Answer: It takes approximately 24 hours to process orders received on weekdays and 72 hours on weekends. Usually, surface mail -within 60 business days from the day we deliver your order. Airmail - between 14-21 business days from the day we deliver your order. We try to ship all orders within 7 days the order is received, but you should allow 21 days longer for processing, if the item is not in stock
Your credit card will not be charged until your order ships out. Q: What if I want to return an item? No returns will be accepted unless you have received a defective item. To return an item, please follow those steps: 1. Place the item(s) (in the condition in which it was received) in its original packaging with its with a printable receipt. 2. Place packaged item(s) in the shipping box. 3. Inform us by email rmass@barak.net.il about this return.
Mailing Address:
Rubin mass Ltd,
P.O. Box 990
Street Address:7 Ha-Ayin-Het street Jerusalem
Jerusalem 91009
ISRAEL
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